Keepsake Home Care

Keepsake Home Care (“Keepsake,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

Information you give us. When you fill out our contact form, email us, or call us, we may collect your first and last name, email address, phone number, and a general description of the care you or a loved one may need.

Information collected automatically. Like most websites, our site and its hosting provider may automatically collect basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This is typically collected through cookies and similar technologies.

Health Information

Our website contact form is designed for general inquiries only. Please do not include detailed medical information, diagnoses, or other sensitive health details in the form or in emails. We will discuss specific care needs with you privately by phone or in person. Any health information shared with us while arranging or providing care is kept confidential and handled in accordance with applicable law.

How We Use Your Information

We use the information we collect to:

Respond to your questions and requests
Contact you to schedule a care assessment
Understand your care needs and recommend appropriate services
Operate, maintain, and improve our website
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share information only as needed with:

Service providers who help us operate our business and website, such as our website host (Squarespace), the service that delivers our contact form submissions to our email (FormSubmit), and our email provider. These providers may only use your information to perform services for us.
Legal and safety purposes, when required by law or to protect the rights, safety, or property of our clients, staff, or others.
Business transfers, if Keepsake is involved in a merger, sale, or similar transaction.

Third-Party Links

Our website links to other websites and services, including Google, Facebook, Instagram, and Hireology, our job application platform. When you visit those sites or apply for a job through Hireology, their own privacy policies apply. We are not responsible for how third parties collect or use your information.

Cookies

Our website may use cookies to keep the site working properly and to understand how visitors use it. You can set your browser to refuse or delete cookies, though some parts of the site may not work as intended.

How We Protect Your Information

We take reasonable steps to protect the information you share with us. However, no website, email, or online transmission is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

Your Choices

You may contact us at any time to ask what information we have about you, to correct it, or to request that we delete it, subject to any legal requirements to keep certain records. You may also ask us to stop contacting you.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Parents and guardians seeking care for a child should contact us directly. If you believe a child has submitted information through our website, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

If you have questions about this policy or your information, please contact us:

Keepsake Home Care
Phone: (402) 205-1030
Email: info@keepsakehomecare.com